Laura,
We are so sorry to are unhappy with your recent Bella purchase. We recognize that colors can vary through online photography. We are more than willing to make this right through an exchange or return. Also, the gold chain strap is an add on to the Bella clutch and can be purchased in either a 24 or 40 inch strap length.
Please let us know how you want to move forward. We do not want you to keep a bag you are unhappy with.
We have reached out to you via email as well. Please email: elainet@elaineturner.com
Thank you,
Elaine Turner
